A new consignment shop opened up in Cambridge and as I drove past last week, what caught my eye was a velvet jacket blowing in the breeze so I stopped in to see what the shop was like. As I opened the door, I was greeted by a lovely woman, Donna, who welcomed me and told me that the shop “emphasized plus sizes” As she showed me around, I was impressed by not only the really nice clothes, scarves, and jewelry but by the owner’s attitude. She said that it was her intention to make everyone feel welcome, and that feeling was certainly there. I know that I will be back…it is so nice to be welcomed, anyplace, with a smile!
“A good disposition, a smile, often opens the secret door; the Chinese say, ‘A man without a smiling face, must not open a shop.’ The success of a smile was brought out in a French moving-picture in which Chevalier took the lead, the picture was called, ‘With a Smile.’ One of the characters had become poor, dreary and almost a derelict; He said to Chevalier ‘What good has my honesty done me?’ Chevalier replied, ‘Even honesty won’t help you, without a smile:’ so the man changes on the spot, cheers up, and becomes very successful”. From The Secret Door to Success by Florence Shovel Shinn (published in 1941)